Inspection Support

Step-by-step instructions on creating or editing an email template

Create or Edit an Email Template

How to get the stock email templates and containers provided by ISN

This article specifically addresses what the current triggers are for sending an email event.

Can I see if an email or report has been viewed?

This article explains why mass emails can't be reactivated and workarounds for them to be re-sent in ISN.

Please use this template to message your clients and personalize it with your unique business practices and updates.

This article with help you send a Happy Birthday email to your agents.

About Mass Emails and why ISN terminates a mass email

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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