Navigate to Settings -- Office Settings -- Inspection and Fee Settings -- Fees:
When editing or adding a fee, you'll see the fee options:
But, what do they do? The fee checkbox options are as follows:
Primary: There can only be one fee with the primary box checked. If checked, this will base the fee on the square footage calculator. Never Hide: Always show the name of the fee on all correspondence that lists inspection fees. Re-order: Option to set up a fee to work as your default re-order fee. Allow Notes: A box to allow you to type additional notes about a specific inspection fee. Those notes are internal by default but can be shown to the client. Can Apply Coupons: This allows you to apply coupons to the fee. Outsourced: Gives you the option to add the fee to an 'outsourced' box that appears below the original fee once a value has been added to it. Inspection Type does not automatically add a price but serves as the primary category for each order.
ISN will still charge your client for the actual fee but that outsourced fee will not be included in your weekly/monthly/yearly gross totals.
The Fee Calculators can be included in each Fee by checking the boxes: Fee calculators determine the amounts shown in the blue fee bubbles on the order form. These amounts are suggested prices derived from the attached calculators and are not final until a bubble is selected. Users can manually adjust the fee afterward.
If the SQFT Calculator is greyed out and can't be checked, that means that the Fee you are editing is the Primary Fee and this fee uses the SQFT Calculator by default: Additionally, if multiple fees use the same calculator, such as the Square Feet calculator, the amounts may appear identical because the calculator logic applies uniformly across all fees that use it.
To learn more about the different calculators, we recommend reading these articles: To configure the order form for intuitive use, schedulers should first select the appropriate Inspection Type as the main service category. Then, they can choose the relevant blue fee bubbles in the Fees section and edit the fee amount if necessary. For services not dependent on square footage, fixed fees can be added using the "Inspection Type" calculator or another suitable calculator.
If you have any doubts or questions about this process please let us know!
You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.





