ISN has a library of ready-made email templates and containers. You can copy any of them into your office and then edit them. You need the Owner Access privilege, which is set on each user's page under Privileges.
Open the library
In the main menu, select Email.
Select Get Templates & Containers.
The Get Templates and Containers page opens. Use the Templates and Containers tabs to switch between the two lists, and the search box to find something specific.
Preview a template or container
Select the eye icon (Preview) or the item's title. A preview opens so you can see how it looks before you copy it.
Copy it to your office
Select Copy to this office on the item's row, or in its preview.
A message confirms the copy. Select Open it to start editing it straight away.
Copied templates appear under Email > My Email Templates, and copied containers under Email > My Email Containers.
Items you already have
Anything already in your office shows an In this office badge. Its button reads Copy again, so you can make another copy if you want one.
Related articles
If you have any questions, contact us by chat, by email at help@inspectionsupport.com, or by phone at (800) 700-8112.