Certain conditions must be fulfilled before re-adding the FlexFund service to an order. One essential requirement is that FlexFund cannot be re-added after 7 PM local time on the inspection date. This implies that if you wish to include FlexFund again in the order, it must be done prior to the inspection day and before 7 PM local time on the inspection date.
Please follow the steps below to re-add the FlexFund service to the order in ISN:
1. Access the Order:
To initiate the process, access the order via the following path: Navigate to > Inspections > Scheduled Inspections
2. Initiate Order Editing:
Within the order grid, locate the specific order and then click on the circular icon bearing the letter 'ℹ' to view the order form.
3. Navigate to the Services Tab:
Proceed to edit the order by selecting the pencil icon ✎
4. Re-add FlexFund Service:
Within the order form interface, navigate to the 'Services' tab. "Here, you will need to access the section where default service controls are assigned".
Subsequently, select and re-add the FlexFund service from the list.
5. Save the Order:
After re-adding the FlexFund service, navigate to the 'Review' tab and ensure to click on 'Save and view this order' at the top to keep the applied changes.
6. Confirmation:
After re-adding the FlexFund service, it's crucial to confirm that the service has been fully added to the order. To do this, navigate to either the "Pay at Close" tab or the "FlexFund" tab. If the service has been added correctly, you'll see a message stating, "This inspection is configured for FlexFund!" This message confirms that the FlexFund service has been successfully added to the order.
If you encounter any difficulties while trying to re-add the FlexFund service to the order, please reach out to the FlexFund support department for prompt assistance.
General questions or concerns related to Guardian FlexFund
Phone: 1(800) 608-7363
Need more help?
If you have any questions about this process please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.