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Spectacular with ISN

Setting up Spectacular with Inspection Support Network

Sydney Honda avatar
Written by Sydney Honda
Updated over a week ago

Spectacular integrates with the Inspection Support Network in the most seamless way. In Spectacular, go to the Inspector Information screen and enter your ISN credentials.  ISN will supply you a username, password and company key. Spectacular will need all 3. Once they’re entered, press Done. If you get an error message, something went wrong and the problem is explained. If you receive no message after pressing done, ISN took your information successfully.

Go over to the Customer screen and if you had outstanding inspections that were scheduled, they are automatically downloaded and you should see them on the list. To make Spectacular check ISN for newly added inspections, press the download button at the bottom of the customer list.

Important note: Spectacular requires that a client be added to the inspection on ISN. Make sure the report numbers in ISN are different between inspections. If you notice that ISN has given two or more inspections the same report number, change your report number format in ISN or simply change the inspection's report number to make it unique in your account. Click here for more info on how to change an inspection report number.

On the customer detail screen, you’ll notice the report number and the ISN order number were retrieved. These should not be changed because they’re needed to communicate with ISN when uploading the report and modifying information on ISN.

To send the completed inspection report to ISN, tap the Send Report button in Spectacular then choose ISN. The report will be sent to ISN and the ISN order will be marked as completed.

PLEASE NOTE You MUST be logged in as the inspector assigned to the inspection to see the footprint created by the order.

If you are attempting to upload your report as an attachment, more information on this process can be found on our How to Send an Attachment from ISN to Spectacular Article

If you have any questions about this information please let us know! You can reach us by chat, email at, or phone at (800) 700-8112.

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