If your clients don’t pay online before the inspection, this feature lets you collect payment onsite quickly and securely.
Please note: To process payments, you must have an active payment processor connected to ISN. Currently, ISN only integrates with Guardian Financial.
For more information, please visit [this link].
To download the ISN Mobile App, please refer to [this link].
1.Log in to the Mobile App
Open the ISN mobile app and sign in with your username and password.
2. Locate the Order
From the menu, find the order for which you want to collect payment
Once you locate the order click on View.
3 .Select “Add Payment”
Tap Add Payment. (If you do not see this option, verify that you have the privilege to add payments under Settings > User Administration or ask your company owner to grant you this privilege.)
4. Choose the Payment Method
Select the payment method, for this example, select Credit Card as the payment method.
5. Enter Payment Details
Enter the customer’s credit card number, name, and address.
Tap Process Payment to submit.
6. Confirmation
You will receive a message confirming that the payment has been successfully processed.
The order status will automatically change to Paid.
Need more help?
If you have any questions about this process please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.