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ISN Mobile In Your Smartphone
ISN Mobile In Your Smartphone

This article goes over the ISN Mobile Feature

Sydney Honda avatar
Written by Sydney Honda
Updated over a week ago

Inspection Support Network has a mobile version of our website that can be a tremendous tool for inspectors. Sign agreements, view clients, agents, access info, and even take payments all from the field!

NOTE: This is not the actual ISN APP, it is the mobile browser version to access ISN. If you want to download the ISN APP you can search for it in the Play Store or App Store.

To Begin, send yourself the link. Go to Tools --> Send my Mobile Device the ISN Link:

or click on the Send Me The Link button on the bottom right of your ISN in the footer:

Once you have clicked on any of the previously mentioned options, enter the phone number and click on send:

Adding ISN Mobile to your iPhone/iPad home screen

(If you have an Android phone, scroll down a little bit to see how the ISN Mobile is added to your home screen)

You will receive an SMS directly from ISN just like the one in the image below:

The link will take you to the ISN login page, enter your username and password, and click on "Login". (We recommend you to have the "Remember Me" checkbox selected):

Once logged in, open the "Share" menu:

Finally, click on the option "Add to Home Screen":

Adding ISN Mobile to your Android home screen

After opening your ISN and logging in using your Android device, click on the options menu (vertical three dots) at the top right side of your screen:

Search and click on the option to "Add to homescreen":

You are all set!


The ISN Mobile Home Screen

These are the main features that you will have available in your ISN Mobile:

  • View your scheduled inspections for Today, Last Week, This Week, or Next.

  • View Incomplete Inspections

  • Search Inspections, Agents, and Clients

  • Send the Real Estate Dashboard (RED) to any agent

  • Send your sample report

  • Start a New order

  • Add Calendar Events

Order details

When accessing any inspection list (Today, this Week, etc), you will see a short description of the order details, in the Info column, you will see options to view more details, edit the inspection information and add a property picture:

When viewing the Order Details you will see more data about the inspection, however, to see all the details for the inspection scroll down and click on "View more details". Below is a short video of how to open all the inspection details:

Take care of Business

Aside from accessing and editing the Order Details, you can also perform various actions that will save you time and without having to log in to your computer:

We are going to mention what we consider four of the most useful tools in this section.

Call People: When accessing this section, you can quickly call or send an email by tapping on the phone number or address:

Send Agreement: If for some reason, the client/agent requires the Agreement link to sign it, you can use this feature. You will have the option to select which Agreement to send and who will be the recipient:

Sign Agreement: If you are with the client and want to save some time by not having to send the Agreement, you can use the option to have the client add his/her signature:

Add Payment: Last but not least, you can Record any Payment Type with this feature. Also, it will help if you are in the presence of the client and wants to perform the payment on site. You just have to select the Payment Type and register the required information:

As you can see your ISN Mobile will allow you to do many helpful tasks from the field. Whether you need to navigate to your next inspection via google maps, have your client sign their agreement, or even send The Real Estate Dashboard link, your team at ISN has made it easy for you to be connected and get business done!

***Remember, ISN Mobile is a mobile version of your ISN. It is not a true "App" and therefore can be updated quickly! - This version of ISN will not be found in the App Store or Google Play.

If you have any questions about this process please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.

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