The Inspection Support Network

Detailed steps for setting up your new inspectors

Inspector Settings

This article explains how to edit a user's profile.

Edit User Profile

Do Not Display Fees to User

This article covers managing who has company calendar access.

Company Calendar Access

This article shows you how to arrange the order in which your inspectors appear in your ISN

Arrange Order of Inspectors

Create specific, Zip/Postal code, service areas for your inspectors.

Zip Code Territories for Inspectors

This article covers user privilege definitions

Privilege Definitions

This article shows you how to change the password of another user.

Change Password for ISN User

This article covers adding a feature suggestion to the ISN product team.

Add a Feature Suggestion

This article covers adding inspection types to your ISN

Add Inspection Types

This article will show you how to view your ISN system log.

View System Log

This article will show you how to keep track of inspectors work hours with the time clock feature

Enable the Time Clock

Finding Access Keys in ISN

This article covers using our mileage estimating tool.

How to use the Mileage Estimator

This article will show you how to add/remove the privilege for removing signed agreements.

'Remove Signed Agreements' Privilege

This article covers how to use the Inspector Biography feature of the ISN

Setup and use Inspector Biographies

Add Inspector Signature to Email Template or Agreement

This article covers adding your Office Logo to your ISN

Adding your Office Logo

This article explains how to assume another user in your ISN to check their privileges.

Assume User

This article shows you how to disable a user account

Disable a User Account

This article explains how to clean up your footprint list in ISN.

Footprints: How to Clean up

This article explains how to create new contact types in your ISN.

How to Create New Contact Types

This article covers how to remove a user from your ISN.

How to Remove a User/Inspector

User History

This article shows you how to view a deleted user in your ISN and restore them.

View and Restore Deleted ISN Users and Inspectors

This article explains how to change a user's calendar color within ISN.

How to change a user’s calendar color

eProcessingNetwork EPN errors and transparent database engine mode (TDBE)

eProcessingNetwork (EPN) payment mode

Setting up and Running Payroll Reports

Change an existing user's username by contacting ISN Support, since only a system admin can make this change.

Changing the username on a profile

This article will show you how to take advantage of the Time Clock tool

Using the Time Clock tool

Users & Offices

Create a custom design with text, images, and links

Log in to your ISN

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Find answers and get help from Intercom Support and Community Experts

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Connect the tools your team already uses to bring data in.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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