The Inspection Support Network

This article will show you how to enable and configure your DND option for SMS/MMS

How to Enable and Configure 'Do Not Disturb' mode for SMS/MMS

This article will provide the permissions needed for users in your ISN to send SMS messages.

How to Enable a User to send SMS messages.

This article shows you how to change the email address SMS responses go to.

SMS Messages Responses-Update Response Email Address

SMS Options - Premium SMS

This article covers how to enable the new 'SMS History' window on the Order View Screen

Order View - Enable SMS History

SMS Settings

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Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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