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Multiple clients - Sending SMS Events
Multiple clients - Sending SMS Events

We'll go over the SMS event flow when more than one client is added to an inspection

Peter Posada avatar
Written by Peter Posada
Updated over a week ago

If you have added multiple clients to an order (link to the article) and want to make sure they receive all the communication sent from the SMS system, make sure that all the client profiles have the "Send SMS Events" option checked:

The SMS Events status will display both client profile names and numbers:

REMINDER: If a client requests to not receive SMS notifications, make sure that option is unchecked.

To learn how to create a new SMS Event, click on the next link: Create an SMS Event. I the Clients are meant to be the recipient select "Client(s)" in the recipient's dropdown.

If you have any questions about this process please let us know! You can reach us by chat, email at, or phone at (800) 700-8112.

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