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Understanding RER (Repair Estimate Report) Requests: Eligibility and Guidelines
Understanding RER (Repair Estimate Report) Requests: Eligibility and Guidelines
Diego Ceja avatar
Written by Diego Ceja
Updated over a week ago

At ISN, we strive to provide you with the most efficient and accurate services possible, including our Repair Estimate Report (RER) feature. To ensure a smooth and seamless experience, we want to clarify some important points about RER requests. This article will help you understand the eligibility criteria and guidelines for requesting an RER.

Eligible Property Types:

Before we dive into the details of how to request an RER, it's essential to know that RERs can only be completed for residential properties. This includes standard homes and condos. Please note that we do not provide RERs for commercial buildings or multi-unit properties.

Requesting an RER:

To request an RER, you need to follow a few simple steps. The most crucial requirement is that the order must include a PDF file that contains all the necessary information for a full property inspection or a stand-alone service. Here's a step-by-step guide on how to request an RER:

  • Upload a PDF File: The first step is to upload a PDF file that contains all the relevant details about the inspection. This PDF should include comprehensive information about the property's condition and the required repairs.

  • File Accessibility: It's essential to ensure that the uploaded PDF file is not copy-protected or encrypted. These security features can prevent our system from extracting the information needed to generate an RER accurately.

  • Clear Instructions: When uploading the PDF, make sure to provide clear instructions or notes that highlight the specific areas of concern or the scope of the repair work required. The more detailed and explicit your instructions, the more precise and useful your RER will be.

  • Complete the Request: Once you've uploaded the PDF file and added clear instructions, complete your RER request by following the prompts in our user-friendly interface (Link for more info)

Why Choose an RER:

The Repair Estimate Report serves as a valuable tool aimed at enhancing negotiation efficiency for clients and agents. The estimates provided are derived from historical data related to local labor and material costs. It's important to note that these cost estimates should not be misconstrued as firm bids or quotes for completing repairs at a predetermined price. Our Repair Estimate Reports are designed to give you a comprehensive overview of the repair costs associated with your residential property. By requesting an RER, you can:

  • Better plan your budget for necessary repairs.

  • Prioritize maintenance and improvement projects.

  • Make informed decisions about property investments and renovations.

  • Streamline communication with contractors and service providers.

  • Conclusion:

At ISN, we are committed to providing you with valuable tools and services to enhance your property management experience. Understanding the eligibility criteria and following our guidelines for RER requests ensures that you receive accurate and useful repair estimates for your residential properties.

If you have any questions, please feel free to give us a call at (800) 700-8112, or you can email us at or open a chat in the upper right corner of your ISN!

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