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9/19/23 Updates
Written by Lindsay Grimm
Updated over a week ago


Continued preparations for the ISN Evergreen launch on 10/18/23

  • Include Appointments info in inspection signal

  • Extend eligibility logic to both company and inspection type

  • Present correct Appointment slots based on client's time zone

Added Agent labels to the REST/Agent API.

Updated the "New Total" logic on Service Upgrade page so that it adds together every service selected


Updated the scheduled RER color on the Order scheduled page

Fixed a bug related to a token refresh when navigating to ISN Report Writer from an order

Fixed a bug in the Order Form where the Zip Code restriction alert wasn't clearing when updating to a Zip-Code eligible inspector.

Fixed a bug in the "No Label" Agent filter so that it no longer includes deleted agents.


We have updated the user interface of the Online Scheduler version 3. It is currently only released to 25 customers. We will continue rolling it out based on the feedback we receive from those who have it. The next round will include ~35 customers and is scheduled to be rolled out the week of 9/25/23. All the same functionality remains but with a new fresh look and feel.

The engineering team is continuing to work hard to make upgrades to our infrastructure. This includes enhancements to logging, speed, performance, and architecture upgrades.

If you have any questions about this information please let us know! You can reach us by chat, email at, or phone at (800) 700-8112.

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