8/15/23 Updates
Written by Lindsay Grimm
Updated over a week ago


The client Payment page now requires clients to select a payment option (no longer defaults to an option), reducing confusion about which option they have selected.

Improvements to Enhanced Search in the mobile app.

Improvements to daily inspection and event counts in the mobile app.


Clicking on Write Report from the Actions menu in the Inspections grid now opens a new window.

The Nightly Schedule email is now displaying insurance agent info.

The bug causing the "not a valid email address" error in the buyer's agent email address field has been fixed.

When a fee is assigned to a service, and that service is added to an order, the “show fees” button no longer applies the default amount twice.

The custom inspections download (Admin → Download Inspections → Advanced) is no longer inaccurately returning NO on orders that are set as RLSD.


We have updated the user interface of the Email Events page in ISN. All the same functionality remains but with a new fresh look and feel.

The engineering team is working hard to make upgrades to our infrastructure. This includes enhancements to logging, speed, performance, and architecture upgrades.

If you have any questions about this information please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.

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