As you can see the OS (Online Scheduler) has a default layout and only a few options are customizable. However, it’s still possible to add a few extra controls to your OS.

In order to do that you must first create the control that you are looking for. You can access Settings > Office Settings > Custom Controls. Once you access that section you will navigate to the tab “Property Info” and select the option “Controls”

After selecting controls, you will need to create the new control in question by selecting the option “Add a Control

You can select one of the options “Text Box”, “Check Box”, “Drop Down Box” or any of the options listed:

Once the control is successfully created, you can now save it and then arrange the order of the controls in the section “Property Info” using the “hamburger icon”

Once the control is set in the right spot, you can now go back to the office settings, this time you will click on Online Scheduler Version 3, and you will look for the section Order Form Controls and scroll down until you see “Property Info” there you will see the control that you just created.

In order to display that new control in your OS you will need to select it from the list on the left. It will appear on the right-hand side of the screen.

You can also make that new control required by checking that second box on the right side:

Then you can simply verify that the control is displayed in your Online Scheduler.


If you have any questions about this process please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.

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