First, you'll need the SMS History widget enabled on your ISN order form.

Settings -- Office Settings -- Inspection Viewing Options

Then, be sure SMS History is checked.

Now, when viewing an order, you can go to your SMS History widget.

To change who's history you're viewing or who you want to be the current recipient, click on the name at the top of the widget.

You are then presented with a list of the contacts on the order. Just select the name of the recipient you're looking for and you will see their history (if any exists) and can now text them.

If you have any questions, feel free to open a chat from your ISN or give us a call!


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