Once a report is loaded to an order, you can set a custom title which will be displayed on the report delivery page when a client/agent goes to view/download their report.

First, open your order and scroll to the bottom where you see your report file.

Once there, click --set title--

Then type in your custom report name and click save.

You'll notice the updated title on the order.

When the report is delivered now, the name will appear.

If you have any questions, feel free to open a chat from your ISN or give us a call!

(800)700-8112.