To set up how you will be notified when someone upgrades your services or inspection types, please navigate to Settings -- Office Settings -- Inspection and Fee Settings -- Inspection Type Upgrades
Click on Notifications
Choose to be notified via Email and/or SMS
These notification settings will apply for both, inspection type upgrades and service upgrades.
If you have any questions about this process please let us know! You can reach us by chat, email at email@example.com, or phone at (800) 700-8112.