Oftentimes it's necessary to upload files as an attachment in Spectacular. This can be accomplished via your Send Report Settings.
To do this, First locate the report you're uploading on the left side using customer search.
Then click Send Report -- > More
Next, ensure you have the Report and other files you need selected via the slider controls.
And click Send To
Finally click Attachment -- Send to ISN
The file will now be uploaded to the ISN order as an Attachment instead of a Report.
Remember if you require assistance the troubleshooting services of our Support Team are always at your disposal.
We can be reached via Chat by clicking this button in the top right of your ISN
or via phone at 800-700-8112