For our clients who utilize ACC as their call center/office and their Cornerstone2 software, the ISN pulls information from CS2 to the inspection grid.
Go to Inspections -- View Inspections
Then Actions -- View ACC Summary Log (or click the ACC Log icon if you have those enabled)
From there the following page will appear that will provide order history information.
If you have any questions about this information please let us know! You can reach us by chat, email at firstname.lastname@example.org, or phone at (800) 700-8112.