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Report Uploaded, Was it Sent?
Report Uploaded, Was it Sent?
Sydney Honda avatar
Written by Sydney Honda
Updated over a week ago

The following question comes up quite a bit from many new and existing ISN users:

I uploaded the report, how do I know it was sent out?

First, ensure that your email event for this task is turned on by navigating to Email -- Email Events.

If the email event is turned on, then navigate to the specific order that you are inquiring about on the inspection grid (Inspections -- View Inspections), and click on the View Order icon (the i icon). From the view order page, the Email Events column will list the specific email event in regards to sending the report, and will provide who it was sent to and when (an open envelope here also means the email was opened). This same information will also appear in the Report Email History column on the same page. (Please note images below have the email addresses removed for privacy purposes).

If you have any questions about this information please let us know! You can reach us by chat, email at, or phone at (800) 700-8112.

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