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Reinspection Feature

This article explains how to use the re-inspection feature in ISN

Matt Wheeler avatar
Written by Matt Wheeler
Updated over a week ago

Many times your client or buyer's agent will request a re-inspection to be certain issues they asked to be repaired were handled and done properly. The Inspection Support Network has provided you a way to do this quickly, efficiently and with less typing to insert a new inspection order.

From the inspection grid Inspections - Scheduled Inspections scroll over to the right side of the page and find the icon that looks like a calendar with a black circle/arrow.

Clicking on this icon opens up a dialog box asking if you are sure it needs to be re-inspected, click OK and the original inspection order will open to the Inspector Date/Time tab where you can reset the date and time for the new re-inspection. Move to the Fees tab of the order, click on your re-inspect fee or leave at a zero balance if you do not charge for re-inspections, go to the Review tab next and Complete Order same as when you take any other inspection order. Your re-inspection is now placed on your calendar and email events queued up to go out.

Another way to Re-order an inspection is by opening the inspection Order View, opening the Actions menu, and finally clicking on Re-order Inspection.

Simple, quick and not having to re-type all of the same information you took the first time. With just a few quick clicks you are all done!

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