The ISN allows for you to add a payment to an order as a Post Sale Payment. The Post Sale Payment function is for a credit card payment processed outside of ISN, however, the order needs to be shown as paid.
Go to Inspections -- Scheduled Inspections -- Actions -- Payment Information or by clicking the $ icon if you have those enabled.
Once on the payment page, click on "Other" and then on the Post Sale Payment button/icon:
You can add the Payment amount, payment date, and add additional notes or inspection order notes to the Post Sale payment.
Do not forget to click the blue "Add Payment" icon at the bottom. This will allow you to add that payment was received for the order, outside of ISN!
If you have any doubts or questions about this process please let us know!
You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.