To remove the feature that sends you an SMS and an email when a report is viewed first click on Settings -- Office Settings -- Interacting with my Clients and Agents -- Report Emailing Options.

Next, remove your SMS number and/or your email address here:

Make sure to hit Save Settings after you're done making changes!

If you have any questions about this process please let us know! You can reach us by chat, email at, or phone at (800) 700-8112.

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