Upgrading to Premium SMS/MMS in the ISN costs $15 per month and gives you access to the following:
An SMS Number Specific to Your Area Code
The Agent Acquire Feature
Real Time Send/Receipt of Text, Image, and Video Messages (up to 5mb)
SMS Templates
Customizable Greetings when anyone calls your SMS Number (and Fwding to Office Voice Phone)
Email Notifications of new message replies (SMS Notifications coming soon!)
View Logs of messages sent/received per person, or by order.
With a few clicks, you can get a personalized, localized SMS number and start sending out SMS/MMS Messages in no time!
How to Upgrade:
You will first need to navigate to:
Settings -- Office Settings -- My Office Settings -- SMS Options
From the next screen you will be able to choose your Premium SMS/MMS Option:
Next you'll be asked to choose an SMS number and can generate a list to choose from based on your area code of choice:
Once you hit Get and confirm, you're all set and ready to start viewing and sending messages!
If you have any questions about this process please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.