Navigate to: Settings -- Office Settings -- Inspection and Fee Settings -- Cancel Reasons
On this page you can click Add Cancel Reason to create a new one, click the pencil icon to modify an existing one, or click the red and white x icon to delete a cancel reason.
If you have any questions about this process please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.