Email Template Options

This article covers how to edit/update what email templates are sent when using various features within your ISN.

Sydney Honda avatar
Written by Sydney Honda
Updated over a week ago

Navigate to Settings -- Office Settings -- Interacting with my Clients and Agents -- Email Template Options

The following screen will appear that lists the email templates associated to the various actions:

Each action has a drop down list of all the Email Templates in your ISN, and you can pick exactly what email template is to be sent for that action.

Once your changes are complete, please remember to click on Save Settings.

If you have any questions about this process please let us know! You can reach us by chat, email at, or phone at (800) 700-8112.


Did this answer your question?