SMS Message when Client Pays

How to have ISN SMS/Text you when a client pays for an inspection

Antonio Avalos avatar
Written by Antonio Avalos
Updated over a week ago

The following article will walk you through the process to Set up an SMS event that can notify you when a client pays for their inspection.

First, login to your ISN and go to SMS -- SMS Events. This will take you to your SMS events manager page. 

Next, click on Add New Event, this will take you to the page where you can change all the settings for your SMS event. 

Next, fill out all needed information for your message, such as Name, what Triggers the event (select the Date & Time of Inspection Payment (when the order is completely paid) option), who receives the message, the actual message body, unsubscribe link adder, When Should we send this SMS (which needs to be coordinated with the trigger. The trigger tells it what will activate the message, the date to send will tell it when to actually send as related to the trigger. Finally, you can choose which inspection types and/or Services are valid.

When you have filled this area out, press Add SMS Event 

The last step after adding your SMS event is to Enable the new message.
On the SMS Events page will be a row of message information, next to Name click the Green Checkmark button to Turn this SMS Event ON. 

Please note, all SMS events (and Email Events as well), are linked directly to each individual inspection order. For example if you choose All Inspectors for Who Will Receive this SMS, that means only the inspectors that are associated to that specific inspection will receive the SMS/text message.

If you have any questions about this process please let us know! You can reach us by chat, email at, or phone at (800) 700-8112.

Did this answer your question?