November 10, 2026 · ✨ 5 Improvements | 🪲 3 Bug Fixes

Webhooks can follow a single order
Through the ISN API, a webhook can now follow a single order instead of the whole office, so integrations receive updates only for the order they care about.

Stronger security for mobile inspection search
Inspection search in the mobile app now checks the filters you send more strictly. Inspectors without permission to view all inspections only see their own appointments, even when other inspectors are selected in the filter.

Stronger security for pay-at-close records
Pay-at-close payment records can now only be viewed or updated by authorized ISN staff. You won't notice any change to how your office uses pay-at-close.

Longer SMS Template messages
SMS Templates now allow up to 480 characters, the same as SMS Events. Longer messages are sent as a multi-part text.

Clearer text-message consent when clients book online
When a client books online, the text-message checkbox now names your office, says how often messages come, notes that message and data rates may apply, and explains how to opt out. It also links to the privacy policy and terms. The box is still unchecked until the client checks it.

FlexFund invoices to title companies now include discounts
The FlexFund remittance email sent to the title company now asks for the order's final total, after coupons and with tax, matching the attached invoice.

Cloud backups no longer stop partway
Cloud backups (Dropbox and Google Drive) no longer stop partway for some accounts; files that cannot be found are skipped and the rest continue.

Text-message replies in the right conversation
For a few accounts, older text-message replies now show in the conversation they answered.