The Inspection Support Network

When you're adding a new user or employee to your ISN, the first step is to create the account by following the steps documented in <a href="http://help.inspectionsupport.net/isn-how-to-s/how-to-add-a-new-user-inspector-to-your-isn" rel="nofollow noopener noreferrer" target="_blank">this help article.</a>

To understand what each privilege selection means <a href="http://help.inspectionsupport.net/isn-settings/user-administration-privileges-what-the-selections-mean" rel="nofollow noopener noreferrer" target="_blank">this help article</a> will explain that. The following outline of privileges are the selections that are typically seen for each user.

Privileges &gt; Select All Privileges

Account Enabled - -Access to the Company Log -Access to Business Reporting -Access to Client, Agent, and Contact Lists.

Company Calendar Access -View All Inspections Regardless of -Owner(s) -Upload/Download Client List -Upload/Download Agent List

View Inspection Payment Information -Edit Inspection Payment Information

Account Enabled -Manually Complete Inspections -Access to Client, Agent, and Contact Lists

Edit Inspections -Edit Completed Inspections -Edit Unscheduled Inspections

Call Center: Account Enabled -Access to the Company Log -Access to Business Reporting -Access to Client, Agent, and Contact Lists

Company Calendar Access -View All Inspections Regardless of -Owner(s) -Upload/Download Agent List

Account Enabled -Access to the Company Log -Access to Business Reporting -Access to Client, Agent, and Contact Lists

Edit Inspections -Edit Completed Inspections -Edit Unscheduled Inspections -Delete Inspections -Undelete Clients, Agents, and Agencies -Create Inspections

Company Calendar Access View All Inspections regardless of Owner(s) Upload/Download Agent List

Account Enabled -Manually Complete Inspections

Company Calendar Access View All Inspections Regardless of Owner(s) View Inspection Payment Information -Edit Payment Information

Account Enabled -Manually Complete Inspections

This article will show the typical privilege boxes that are checked for each user account.

Suggested Privileges for Users

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Suggested Privileges for Users

Owner or Owner/ Inspector:

Office Manager:

Inspector:

Office Staff:

3rd Party:

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