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Report Expiration - How To Update

This article explains how to change the length of time that your report links expire.

NOTE

Changing the configuration will not impact previously sent/expired report links. When a report link is sent, it's locked to the settings in place at that time. If you update your settings to have a longer period of time before expiration, you must also send a new report link out.

If the link to your inspection report has expired, here is how to change the setting:

Navigate to Settings -- Office Settings -- Interacting with Clients and Agents -- Report Options

The following screen will appear that will allow you to edit the number of days the report is available via the report link:

As always, don't forget to click on Save Settings!

If you have any questions about this process please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.

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