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Resetting your password

In the event that you forget your password, you can reset it by following the steps provided here:

  1. Your Palmtech password can be reset from the portal's login screen using the Forgot password link. Once clicked, a new screen asking for the email associated with your Palmtech account will appear.
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    passwordResetForm.png

  2. After an email address is submitted, a new screen confirming the submission will appear requesting that you check the email account that was entered.
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    passwordResetConfirmation.png


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  3. After following the steps on the password reset email, you'll be greeted by a new password creation form. Enter a new password to use for your Palmtech account.
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    passwordResetNewPass.png


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  4. All set! You can now use your new password to log into Palmtech.
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I reset my password but didn't receive a confirmation email

In the event that you reset your password but have not yet received a confirmation email in your inbox please follow these steps:

  1. Check your Spam/Junk box

  2. Check the spelling or domain (@gmail, @outlook, @yahoo, etc.) of the email address you entered

If the email isn't in your Spam/Junk box and the spelling and/or domain of the address you entered are correct, the email you entered is not the one associated with your Palmtech account. Please contact support for further assistance.
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If you have any questions about this process, please let us know! You can reach us by chat, email at support@palmtech.com, or phone at 888-736-2462

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