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AgentHub for Real Estate Professionals

Written by Diego Ceja

AgentHub is a powerful platform that gives agents easier access to inspection reports, localized repair estimate ranges, AI-powered findings, insights, and a streamlined repair request workflow all without requiring any additional work from inspectors.

AgentHub can be accessed directly from the Report Delivery page. In that case, recipients will see a report delivery page similar to the one shown below, with several options available. To access AgentHub, the recipient must first select Real Estate Agent as their profile type.

After entering AgentHub, agents will see a prompt that lets them download the report, review repair estimates, or close the prompt to continue to the full AgentHub experience.

Key Benefits of AgentHub

Localized Repair Estimate Ranges

AgentHub provides repair estimate ranges based on millions of inspection records and Porch insurance data. Estimates are localized to the property's area and ZIP code rather than relying on national averages.

Benefits include:

  • Localized repair estimate ranges

  • Third-party generated estimates clearly identified as such

  • Helpful negotiation reference points for repair requests and credits

  • Reduced time spent researching contractors and pricing before closing

Important Notes

  • Repair estimates are optional for agents.

  • Agents can choose whether or not to view estimate information.

  • Homebuyers only see estimates when an agent shares them.

  • Inspectors are not responsible for generating, validating, or defending estimate

    amounts.

Convenient Report Access

AgentHub keeps inspection reports organized and accessible throughout the transaction process.

Features include:

  • Access to current and past inspection reports

  • Full report history across properties and transactions

  • No need to search through emails or locate lost PDF attachments

  • Inspection reports available directly from the AgentHub dashboard

  • Digital report summaries alongside full reports

SmartRepair Request Builder

Creating repair requests can be time-consuming. AgentHub simplifies the process by allowing agents to build professional repair request documents directly from inspection findings.

Agents can:

  • Select specific findings to include

  • Remove findings they do not wish to include

  • Add custom line items

  • Include notes and comments

  • Generate professional repair request documents in minutes

Repair requests can be downloaded, shared, and attached to transaction documentation as needed.

AI-Powered Findings Insights

Why Home Inspectors Benefit from AgentHub

Strengthen Agent Relationships

AgentHub helps agents continue using inspection reports throughout the negotiation and repair request process. This keeps your reports—and your company—involved throughout the transaction.

Deliver More Value Without Additional Wor

AgentHub works with the same reports you already deliver through ISN. No changes to your inspection process are required.

Reduce Estimate-Related Concerns

Repair estimate ranges are generated by a third-party system and clearly disclosed as such. Inspectors remain focused on identifying and documenting property conditions.

Gain a Competitive Advantage

AgentHub provides agents with tools that go beyond a traditional inspection report, helping your services stand out in competitive markets.

Support Better Client Experiences

When agents have access to better tools and information, transactions tend to move more smoothly, resulting in improved experiences for buyers, sellers, and agents alike.

Getting Started with AgentHub

AgentHub is included as part of ISN and is available at no cost to qualifying users.

To help agents get the most value from AgentHub:

  • Use the AgentHub email templates available within ISN to introduce the platform to your agent network.

  • Update your Buyer’s Agent Report Email Event messaging to highlight AgentHub benefits.

  • Encourage agents to access reports through AgentHub for easier report management and repair request creation.

To learn more about how to create an email template and a mass email to notify your realtors, please review the following articles:

How to Create a New Mass Email Template to Promote AgentHub to Your Real Estate Agent Network

To create an email template, navigate to Email > My Email Templates and click the green Add Email Template button on the left-hand side.

In the Name field, enter an internal name that will help you identify the template.

In the Subject field, enter the text you would like recipients to see as the email subject line. Please enter the following: A quick heads up – my reports just got more useful to you

Next, select the Container that best fits the purpose of the template. In this example, we're using the Default Container.

Below that, you'll find several attachment options that can be enabled to automatically include items whenever the template is sent:

  • Always attach the report

  • Always attach the agreement

  • Always attach the invoice

  • Always attach the inspection ICS file (for Apple Calendar events)

  • Always attach any public attachments available within the ISN order

Continue scrolling down to the Body of Message section, where you can compose the content of your email.


In this section, you can paste the following content:

Hey %buyersagentdisplayname%,

I wanted to make sure you know about something that’s been added to the inspection reports I send you through ISN.

It’s called AgentHub. It’s a free tool built specifically for real estate agents – and it connects automatically to every report I send you going forward. You don’t need to set anything up. The next time I deliver a report, you’ll have access.

Here’s what AgentHub gives you:

Repair Estimate Ranges

Real-time cost estimates localized to the property's ZIP code, based on millions of inspection records. They're clearly labeled as third-party data, so you've got a solid negotiation reference point.

All Your Reports in One Place

Every report I've sent you, organized by transaction. No more hunting through old emails when you need to reference something. And all future reports will automatically be uploaded in AgentHub.

SmartRepair Request List Builder

Turn findings from my report into a formatted repair request list in minutes instead of hours. Select items, add notes, share it – done.

AI-Powered SmartRepairs Findings

The most critical items from my report surfaced automatically, sortable by cost, house feature, or priority level. There's also a built-in AI assistant if you want to dig deeper on a specific finding.

It's free for you, and it's already connected to my reports. I think it'll save you a lot of time and make closing transactions faster and easier. Or, if all you want is my inspection report, that remains the front and center – feel free to download the report and move on.

Let me know if you have any questions – I'm happy to walk you through it.

Reach out with any questions or concerns,

%inspectordisplayname%

%company%

%companyphone%

How to Create a New Mass Email

To create a new mass email campaign, navigate to Email from the main menu in the blue navigation bar and select My Mass Emails.

On the upper-left side of the page, click Add Mass Mail. This will open the setup page for your new mass email campaign.

Campaign Setup

  • Name – Enter a name that will help you identify the purpose of the mass email campaign.

  • Sending Speed – Use the drop-down menu to select the speed at which the emails will be sent.

  • Recipients – Choose who will receive the mass email:

    • Category – Selecting this option will display additional category options.

    • Agency – Selecting this option will display a drop-down menu where you can choose a specific agency.

    • Insurance Company – Selecting this option will display a drop-down menu where you can choose a specific insurance company.

    • Contacts – This option allows you to send the mass email to a specific contact type that you have created.

Template Selection

Once you have selected your recipients, scroll down to the Template section and choose the email template you would like to use for the campaign.

Additional Options

Below the template section, you will find the following options:

  1. Send this mass mail on a date I specify.
    If this option is not selected, the email campaign will be sent as soon as possible.

  2. When I create this mass mail, place it on pause so it does not send immediately.
    Select this option if you would like to review or activate the campaign at a later time.

  3. When an email in this mass mail is undeliverable and bounces, please do not email me a notice. Instead, automatically select the option in the agent/client record to prevent future mass mail emails from being sent to that address.

Acknowledgement

At the bottom of the page, you will find an acknowledgement section. This confirms that you understand the requirements for mass email campaigns, including:

  • Providing an unsubscribe link within the email.

  • Including your company's mailing address.

After completing all required fields and reviewing your settings, click Add Mass Mail at the bottom of the page to create the campaign.

How to Insert the Recommended AgentHub Messaging into the Buyer's Agent Report Email Event

If you would like to include our recommended AgentHub language in the email that automatically delivers reports to buyer's agents, follow the steps below.

Step 1: Access Email Events

  1. Log in to your ISN account.

  2. From the blue navigation bar at the top of the page, click Email.

  3. Select Email Events from the dropdown menu.

Step 2: Locate the Buyer's Agent Report Delivery Email Event

  1. Review your list of Email Events.

  2. Find the automated Email Event that is responsible for delivering the inspection report to the buyer's agent.

  3. In the Template column, click Edit.

Note: Clicking Edit in the Template column will open the email template currently being used by that Email Event.

Step 3: Add the AgentHub Language

  1. Once the template opens, place your cursor in the location where you would like the AgentHub information to appear.

  2. Copy the recommended AgentHub text provided below.

  3. Paste the text into the template.

  4. Save your changes.


Recommended AgentHub Language

Copy and paste the following text into your template:

Hello %clientdisplayname%,

Here is an electronic copy of the property inspection for %inspectionaddress% completed on %inspectiondate%. It has been a pleasure working with you and we hope you think of us for your future inspection needs.

To view your inspection, click %reportlink% to download and view the report online.

By the way, this report also lives inside AgentHub, a free dashboard that saves your report history with me so you don't have to hunt through old emails. Once you’ve looked over the full document, you can use AgentHub to stay organized with an automated summary of the major issues, click to pull findings straight into a repair request list, or check out localized project cost ranges based on the property's ZIP code to help with your negotiations.

Please note: if you are unable to access the report, it may mean our mutual client is still required to sign our inspection agreement and/or payment for the inspection has yet to be made. Please have the client contact our office.

Should you have any further questions or need any clarification, please feel free to call us at %officephone%.

Thank you for using %company%.

%companyaddress%.

Frequently Asked Questions

Is AgentHub replacing the Real Estate Dashboard?

No. If you currently use the Real Estate Dashboard (RED), it remains available. AgentHub serves as an enhanced experience that provides additional functionality and tools for agents.

How is AgentHub different from the Real Estate Dashboard?

AgentHub expands on traditional report access by providing:

  • Easier report management

  • Repair estimate ranges

  • SmartRepair request creation

  • AI-powered findings insights

  • Simplified access options, including Google, Microsoft, and Apple sign-in

Many AgentHub features can be accessed without requiring a full account login, allowing agents to quickly access reports and estimate information.

How do repair estimates work?

Repair estimate ranges are:

  • Localized to the property's ZIP code and market

  • Generated by a third-party estimation engine

  • Optional for agents to view and use

  • Editable by agents to better reflect local market conditions

Homebuyers only see estimate information if an agent chooses to share it.

There are no additional fees for inspectors to use AgentHub's repair estimate features.

Are inspectors responsible for the repair estimates?

No. Repair estimate ranges are generated by a third-party system and clearly identified as such. Inspectors are not responsible for validating, approving, or defending estimate amounts.

Who owns AgentHub?

AgentHub was developed through a collaboration between ISN's Inspection Team and Porch's Moving Group. The platform was designed to help agents work more efficiently with inspection reports while helping inspectors build stronger relationships with their referral partners.

Best Practices for Introducing AgentHub to Agents

When discussing AgentHub with agents, focus on the value it provides during the post-inspection process:

  • Faster repair request creation

  • Easier report access and organization

  • Helpful repair estimate ranges

  • Better transaction support

  • Time savings throughout negotiations

Position AgentHub as an extension of the inspection report that helps agents work more efficiently while delivering a better experience for their clients.

If you have any questions about this process please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.

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