To create an email template, navigate to Email > My Email Templates and click the green Add Email Template button on the left-hand side.
In the Name field, enter an internal name that will help you identify the template.
In the Subject field, enter the text you would like recipients to see as the email subject line.
Next, select the Container that best fits the purpose of the template. In this example, we're using the Default Container.
Below that, you'll find several attachment options that can be enabled to automatically include items whenever the template is sent:
Always attach the report
Always attach the agreement
Always attach the invoice
Always attach the inspection ICS file (for Apple Calendar events)
Always attach any public attachments available within the ISN order
Continue scrolling down to the Body of Message section, where you can compose the content of your email.
In this section, you can paste the following content:
Hey %buyersagentdisplayname%,
Your inspection report for [PROPERTY ADDRESS] is ready.
%reportlink%
One thing while you’ve got this open: your report is also available in AgentHub, a free tool that connects directly to every inspection report I send to you through ISN.
With AgentHub you can:
See repair estimates localized to this property's ZIP code — clearly labeled as third-party data, so you've got a starting point from a negotiating perspective
Build a detailed, specific repair request list from the findings in minutes instead of hours
See the most critical findings surfaced automatically, with an AI assistant if you want to dig deeper
Access this report – and every report I've sent you – anytime, all in one place
It’s free, and agents who use tools like this show up to transactions with detailed property information and in a better position to negotiate. I hope you’ll give AgentHub a try.
Check out AgentHub
Reach out with any questions or concerns,
[INSPECTOR NAME]
[COMPANY NAME]
[PHONE NUMBER]
In the upper-right corner of the message editor, you'll find options to insert Replacement Values. These can be used to automatically populate information such as report links, client details, inspection information, and other available data from the order.
If you have any questions, please feel free to give us a call at (800) 700-8112, or you can email us at help@inspectionsupport.com or open a chat in the upper right corner of your ISN!