To create an email template, navigate to Email > My Email Templates and click the green Add Email Template button on the left-hand side.
In the Name field, enter an internal name that will help you identify the template.
In the Subject field, enter the text you would like recipients to see as the email subject line. Please enter the following: A quick heads up – my reports just got more useful to you
Next, select the Container that best fits the purpose of the template. In this example, we're using the Default Container.
Below that, you'll find several attachment options that can be enabled to automatically include items whenever the template is sent:
Always attach the report
Always attach the agreement
Always attach the invoice
Always attach the inspection ICS file (for Apple Calendar events)
Always attach any public attachments available within the ISN order
Continue scrolling down to the Body of Message section, where you can compose the content of your email.
In this section, you can paste the following content:
Hey %buyersagentdisplayname%,
I wanted to make sure you know about something that’s been added to the inspection reports I send you through ISN.
It’s called AgentHub. It’s a free tool built specifically for real estate agents – and it connects automatically to every report I send you going forward. You don’t need to set anything up. The next time I deliver a report, you’ll have access.
Here’s what AgentHub gives you:
Repair Estimate Ranges
Real-time cost estimates localized to the property's ZIP code, based on millions of inspection records. They're clearly labeled as third-party data, so you've got a solid negotiation reference point.
All Your Reports in One Place
Every report I've sent you, organized by transaction. No more hunting through old emails when you need to reference something. And all future reports will automatically be uploaded in AgentHub.
SmartRepair Request List Builder
Turn findings from my report into a formatted repair request list in minutes instead of hours. Select items, add notes, share it – done.
AI-Powered SmartRepairs Findings
The most critical items from my report surfaced automatically, sortable by cost, house feature, or priority level. There's also a built-in AI assistant if you want to dig deeper on a specific finding.
It's free for you, and it's already connected to my reports. I think it'll save you a lot of time and make closing transactions faster and easier. Or, if all you want is my inspection report, that remains the front and center – feel free to download the report and move on.
Let me know if you have any questions – I'm happy to walk you through it.
Reach out with any questions or concerns,
%inspectordisplayname%
%company%
%companyphone%
After creating the template, you can proceed with creating a new mass email. For step-by-step instructions on how to create a mass email, please refer to the article below:
If you have any questions, please feel free to give us a call at (800) 700-8112, or you can email us at help@inspectionsupport.com or open a chat in the upper right corner of your ISN!