The ISN allows you to override a setting in each individual inspection order, if desired, you may have set up in regards to delivering the report and attachments without payment and signature.

In most cases, having the signature and payment before the inspection report is released is a priority. Certain circumstances may require the inspection report to be released before receiving the agreement signature and inspection order payment. The Inspection Support Network has provided a way of being able to do just that and allow your company to make that business decision for each individual inspection order.

You will find in the inspection order form a check box at the bottom of each page. There are several settings called: Deliver report and attachments without payment or signature,  Deliver report and attachments without signature ONLY, and Deliver report and attachments without payment ONLY. Once a box is checked, the text will be highlighted in a pale red color. Then hit Save Inspection for it to go into effect.

With this box checked, the system now knows it can send the report and attachments without payment!

If you have any questions about this process please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.