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Defect Detector

Smarter Inspections, Faster Reporting

Diego Ceja avatar
Written by Diego Ceja
Updated over a week ago

The Defect Detector is a powerful new feature designed to help home inspectors automatically identify defects in images. By using advanced AI technology, this tool scans uploaded photos, detects potential issues, and generates ready-to-use comments that can be added directly to your inspection reports.

This intelligent automation enhances both accuracy and efficiency, helping inspectors save time, ensure consistency, and focus on what matters most the inspection itself.


🌟 Key Benefits

🔍 Automated Defect Detection

Save valuable time with AI-powered image analysis that instantly detects common defects such as cracks, water damage, and mold, reducing the need for manual review.

📋 Seamless Report Integration

Easily insert AI-generated comments directly into your inspection report — no extra steps or manual copying needed.

⚡ Real-Time Processing Updates

See live progress indicators as your images are analyzed, giving you instant visibility into the AI’s process.

🖼️ File Compatibility

Upload popular image formats like .jpg, .jpeg, and .png directly from your device or media library.

🚀 Enhanced Productivity

Automating defect identification and comment generation speeds up reporting, improving overall inspection efficiency.


⚙️ How It Works

1. Access the Defect Detector

In Report Writer, navigate to the category or line related to your image (for example, Driveway).
Then:

  • Click Add Comment

  • Select the Defect Detector tab (highlighted in purple) at the top of the screen.

2. Upload Images

Choose one of two simple upload methods:

  • Drag and drop images from your Report Media Library, or

  • Upload directly from your device

Supported formats: .jpg, .jpeg, .png
Maximum file size: 20 MB per image
Upload limit: Up to 10 images at once
(At least one image must be uploaded to enable the “Analyze Images” option.)

💡 Daily Credit Limit: Each inspector can analyze up to 100 images per day.
If you reach your limit, contact our Support Team to request additional credits.

3. Configure Comment Options

Under Comment Generation Options, you can customize your results:

  • Choose between Short or Long comment formats

  • Enable or disable Include Recommendation

  • Optionally, add context in the “Add context” field to help AI focus on key details (e.g., “Rusted pipe joints” or “Broken insulation”)

Once ready, click Analyze Images to start the detection process.
Each image will be scanned individually, and the AI will generate one comment per image.

4. Regenerate or Modify AI Comments

After processing, the AI-generated comments will appear in the comment selection screen.
You can easily fine-tune them using the pencil icon:

  • Switch between Short or Long comment versions

  • Add or remove recommendations

  • Edit or refine context

  • Click Regenerate Comment to have the AI reanalyze and produce an updated version

All changes are applied in real time, giving you full control over how comments appear in your report.

5. Select and Add Comments to the Report

  • Each generated comment will appear in the left panel with a preview image and title.

  • Click the checkbox available in the right side and select one or more comments.

  • Selected comments are visually highlighted and marked as Selected.

  • Select one or more comments to add in the report.

  • Click Add Comments to insert them directly into the report under the chosen category/line.

  • Added Comments are visible immediately in the report.


💡 Tips for Best Results

  • Use clear, well-lit photos that highlight the issue area.

  • Add context for better comment accuracy.

  • Review AI comments before finalizing reports — you can always edit or personalize them.


🧰 Need Help?

If you have any questions, please feel free to give us a call at (800) 700-8112, or you can email us at help@inspectionsupport.com or open a chat in the upper right corner of your ISN!

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