We now support adding multiple clients to an order in OSv3!

We've added agent activity and inactivity to the available information available through our Zapier integration.

We are continuing to make backend upgrades and enhancements to the Order Form in preparation for the rollout of our Order Form redesign later this year.

We added disclaimer language on our Upgrades page about transaction surcharges applying if the client pays by credit card.

Fixed an issue where Agents created in a secondary office were automatically and incorrectly reassigned to the primary office, disrupting agent organization and RED report delivery.

Fixed an issue where entering sales prices like “250,000” in Online Scheduler v3 (OSv3) caused a $NaN display instead of showing the correct price. OSv3 now properly parses and displays comma-formatted numbers.

Fixed an issue where SMS messages were appearing to come from a user and not from our system (ISN).

Fixed an issue where Transaction Coordinators were unable to view images from their agents' Repair Request List.

We continue to do work in the background to prepare for the migration of our billing system in 2025.

The engineering team continues to make upgrades to our system to help things run smooth and fast.

If you have any questions about this information please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.