Before getting started, please be sure to clear out all alerts that pertain to backup. The system will skip over any ISNs it sees with backup alerts until they are resolved.

To do that, we will start by looking for the below red alert in your ISN. If it is there, click on it and proceed to the next image. If not there, you can skip the next image and continue to set up:

Now that we are looking at your alerts, look for any alerts that reference Google Drive like in the example below and delete them:

Now that we have all of the alerts cleared, we can now begin setting up the backup.

In order to back up your ISN data to Google Drive, you will need to navigate to Settings--Office Settings and navigate to where it says "Working with other applications". 

Please Note: At this time our backups run overnight. Please allow 24 hours before contacting our support team for assistance.

Click on the Google Drive button:

You will then need to click on the blue "Get New Access Code From Google Drive" button.

After that sign into the appropriate Google account.

When you sign in to your Google account it will prompt you to "Allow" isnadmin access to your Google Drive. Click on the blue "Allow" button.

When it is complete it will bring you to the Google Drive Back Up page.

Google Drive is now connected to your ISN for backup. Check back in your Google Drive tomorrow for a new folder from ISN with your backed up data.

If you have any questions about this process please let us know! You can reach us by chat, email at help@inspectionsupport.com, or phone at (800) 700-8112.

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