All SMS/Texts are sent from the default area code (702) for the ISN.
Because Clients and Agents are sometimes wary of communication from outside their area code, we offer the ability to purchase your own SMS Number.
You can purchase your own SMS/Text number for only $15.00 per month. This will individualize and localize your messages.
The $15.00 per month will be added to your ISN invoice and automatically paid along with your monthly inspections.
To purchase your Number, Navigate to Settings -- Office Settings -- SMS Options
At this stage, you will be prompted to search for available SMS Numbers in your Area Code
Click in the Search Bar
Enter the Area Code you desire
A list of Numbers in that Area Code will appear
Click Get next to the number you want
You now have a personalized SMS number
For more information on the new SMS, functionality check out our article on How it Works with Premium
If you have any questions about this process please let us know! You can reach us by chat, email at firstname.lastname@example.org, or phone at (800) 700-8112.